Shipping & Delivery Policy

Introduction

At Bhagvatee Bhil Creation, we are committed to delivering your orders safely and efficiently. This Shipping & Delivery Policy outlines our shipping procedures, delivery timelines, and related information.

By placing an order on our website, you agree to the terms outlined in this policy.

1. Order Processing

All orders are processed after successful payment confirmation.

Orders are typically processed within 1–3 business days, excluding Sundays, public holidays, and special sale periods.

For customized, made-to-order, or handcrafted products, processing times may be longer depending on the nature of the product. Any such timelines will be communicated during the ordering process whenever applicable.

2. Shipping Locations

We currently ship across India.

For international shipping inquiries, customers may contact us directly before placing an order to confirm availability and shipping arrangements.

3. Delivery Timelines

Estimated delivery timelines are as follows:

  • Rajasthan: 2–5 business days
  • Major Metro Cities: 3–7 business days
  • Other Locations in India: 5–10 business days

Please note that delivery times are estimates and may vary depending on location, courier availability, weather conditions, public holidays, or unforeseen circumstances.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment is completed.

Bhagvatee Bhil Creation reserves the right to offer free shipping promotions or modify shipping charges without prior notice.

5. Order Tracking

Once your order has been shipped, you may receive a shipping confirmation via email, SMS, or WhatsApp along with tracking details, where available.

Customers can use the provided tracking information to monitor the delivery status of their orders.

6. Delayed Deliveries

While we strive to ensure timely delivery, delays may occur due to:

  • Weather conditions
  • Natural disasters
  • Public holidays
  • Transportation disruptions
  • Courier partner delays
  • Government restrictions or regulations

Bhagvatee Bhil Creation shall not be held responsible for delays caused by circumstances beyond our reasonable control.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping and contact information at the time of placing an order.

Bhagvatee Bhil Creation will not be liable for delays, failed deliveries, or additional charges arising from incorrect or incomplete address details provided by the customer.

8. Delivery Attempts

Our courier partners may attempt delivery multiple times. If delivery cannot be completed due to customer unavailability, incorrect address details, or refusal to accept the shipment, the package may be returned to us.

Additional shipping charges may apply for reshipping returned orders.

9. Damaged or Missing Packages

If you receive a damaged package or if any item is missing from your order, please contact us within 48 hours of delivery.

To assist with verification, please provide:

  • Order Number
  • Clear photographs of the package
  • Images of the product received
  • An unboxing video (if available)

Failure to report issues within the specified timeframe may affect our ability to process claims.

10. Contact Us

For any questions regarding shipping, delivery, or order tracking, please contact us:

Bhagvatee Bhil Creation

Website: https://bhagvateebhilcreation.com/

Email: info@bhagvateebhilcreation.com

Phone: +91 82394 85226

Business Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST